Frequently Asked Questions

Answers about fitment, materials, production time, and worldwide shipping.

Product FAQ

Can you fit my Vespa model?

Yes — we support most modern Vespa models. Send your model and a photo of the seat area if unsure.

How long is production?

Standard builds: 2–4 days. Custom or embroidered orders: 5–10 days.

Do you ship internationally?

Yes. We ship worldwide using DHL, EMS, or trusted logistics partners. Duties and import taxes may apply depending on your country.

What materials do you use?

We use premium automotive-grade materials designed for durability, weather resistance, and high tensile strength.

Are the seats built using original Vespa bases?

Yes. For custom seats, we use brand-new original Vespa seat bases to ensure perfect fitment with the scooter’s body. We are also an authorized distributor for genuine Vespa seat units.

What type of foam do you use?

We use premium automotive foam with long-lasting density, ensuring comfort, structural integrity, and optimal lifespan.

What is the warranty?

We offer a 3–6 month limited warranty on stitching and materials depending on the build. Contact us for details.

How to Order

How do I place an order?

You can order directly through WhatsApp or Instagram DM. Share your Vespa model, preferred style, and any reference photos.

Can I order through the website?

Yes. You can use the “Gallery → Order via WhatsApp” button. A full e-commerce checkout system is being prepared.

What information should I prepare?

We typically need:
• Your Vespa model
• Preferred seat style or reference images
• Color or material preference
• Your location for shipping estimates

Can I request a custom design?

Yes. Most of our orders are custom builds. We can adjust stitching, shape, foam density, embroidery, and more.

How is payment made?

Payments are accepted via bank transfer and local marketplace checkout depending on your region.

Do you require a deposit?

Yes. Custom builds typically require a 50% deposit. The remainder is paid before shipping.

How is shipping handled?

We ship locally and internationally using DHL, EMS, and trusted logistics partners. Shipping cost is calculated based on your location and the seat type.

Partnership

Do you work with dealers or workshops?

Yes. We partner with Vespa workshops, detailing studios, and custom garages worldwide. Contact us to discuss reseller or collaboration options.

Can I become a reseller?

Yes. We offer reseller programs with discounted pricing and flexible ordering. Minimum order quantities apply depending on your region.

Do you offer bulk or fleet orders?

Yes. We handle bulk seat production for communities, rental fleets, restorers, and dealers. Production scheduling depends on volume.

How do I apply for a partnership?

You can contact us via WhatsApp or email with your business profile, location, and expected order volume. Our team will respond within 24–48 hours.

Reputation

Has SATYA SEAT received awards or recognition?

Yes. SATYA SEAT has earned multiple local awards through custom garage competitions, collaborations with top builders, and recognition from established workshops in Indonesia.

Are your seats trusted by the custom community?

Absolutely. Our builds are widely used by custom garages, Vespa communities, and professional builders who value precise fitment and premium craftsmanship.

Where can I see proof of your work and community?

You can find real proofs on our Instagram. Our community of riders, custom builders, and automotive enthusiasts actively share their builds using SATYA SEAT. The audience there has grown into a strong community of proud users and enthusiasts.